As board members and developers, we understand that discussing money — specifically, collecting it — can be the most uncomfortable part of the job. No one wants to be the “bad guy” chasing down a neighbor for a check. Yet, the financial health of the association depends on a consistent revenue stream. This is where a robust, transparent, and legally sound strategy comes into play.
In this guide, we will explore the critical elements of an HOA Collection Policy, why it serves as the backbone of your community’s financial stability, and how partnering with the right management team can transform a contentious process into a streamlined operation.
What is an HOA Collection Policy?
At its core, an HOA Collection Policy is a formal, written resolution adopted by the Board of Directors that outlines the specific procedures for collecting HOA dues. Think of it as the “Rule of Law” for your community’s finances. Instead of making ad-hoc decisions every time a payment is missed — which can lead to accusations of bias or discrimination — the policy provides a predictable, automated roadmap for how delinquencies are handled.
This document serves two distinct purposes. First, it educates homeowners on their obligations and the consequences of non-payment. Second, it provides the Board and the management team with a clear set of instructions to follow without needing to debate the merits of every individual case. It removes the emotion from the equation, turning HOA collections into a business process rather than a personal confrontation.
Why It’s Important to Have an HOA Collections Policy
The importance of a defined policy cannot be overstated, particularly in regulated states like Texas and Colorado, where homeowner rights and association powers are strictly balanced by law. Without a policy, an association is vulnerable to financial instability and legal liability.
